Common problems with fund withdrawal-FTFT International Securities and Futures Official Website - Hong Kong Stock Account Opening

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Common problems with fund withdrawal

How to check the progress of gold?

You can check the progress of the deposit in your personal account on the APP or official website, as follows:
(1) APP - [Transactions] - [More] - [Accounts] - [Funds] - [History]; Click to view details

(2) Official website - 【 Mine 】 - 【 Funds 】 - 【 Historical Records 】.Click to view details

When will the funds be received after submitting the application?

The withdrawal of funds is expected to arrive in 1-3 working days. Warm reminder:

(1) The deadline for processing withdrawal requests is 1:00 pm on working days. Any withdrawal requests that exceed the deadline will be processed on the following working day;
(2) Only supports withdrawals from Hong Kong bank cards or other overseas bank cards. Please refer to the specific withdrawal method for the time of receipt and bank handling fees. Click to view details

What is T+2 and how to calculate the amount that can be withdrawn?

(1) Both Hong Kong and US stocks implement a T+2 settlement system, which means that settlement and settlement can only be completed on the second working day after stock trading occurs; The withdrawable amount refers to the amount that has been settled and settled with the exchange, and can be withdrawn from the securities account to the bank account.
(2) When withdrawing funds, the system will automatically calculate the current withdrawable amount in real time; Reminder: The amount that can be withdrawn is affected by factors such as deposits and withdrawals, buying and selling stocks, trading fees, settlement and delivery, and many changes in these factors may not be immediately reflected in real-time. The exact amount that can be withdrawn should be based on the results notified to the settlement system by customer service.
(3) If you feel that the amount you can withdraw does not match your expectations, you can wait 1-3 working days to check the changes in the amount you can withdraw; If you have an urgent need to withdraw funds and do not have a professional way to estimate trading funds on your own, please stop trading 2-3 working days before withdrawing funds.

Can I withdraw funds to a mainland bank account?

By default, funds are withdrawn to the customer's Hong Kong bank account or other overseas bank account with the same name. It is not recommended for customers to withdraw funds to mainland bank accounts!
Due to the foreign exchange regulatory policies in mainland China, there may be a risk of Hong Kong remittances being returned to the mainland, which may result in refund fees and fees for checking the progress of bank transfers; Mainland banks may not be able to receive foreign exchange remittances with the same name (the remitter is "Fuche International Securities and Futures Co., Ltd." at the time of withdrawal, and the payee is the customer's mainland bank account), so wire transfers to mainland bank accounts are highly likely to fail. If the customer insists on withdrawing through wire transfers, Fuche International Securities and Futures will not be responsible for any loss of handling fees or waiting time required for refunds.

Can I withdraw funds to an overseas bank account?

tolerable. Reminder: Telegraphic transfer to overseas accounts will incur significant bank transaction fees, which will be charged by the bank. Customers need to bear the corresponding bank transaction fees themselves. Click to view details

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